Reference

fairwin Privacy Policy for India

This page explains what we collect, why we keep it, and how you can ask us to correct or remove details tied to your account.

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How We Handle Your Data

fairwin Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This page explains how fairwin collects, uses, stores, and shares personal data when you open an account, contact support, or send transaction details. The exact handling can change with the law that applies to your location, and any stricter local rule comes first. If you use

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UPI, Paytm, PhonePe, or Google Pay, those references are kept only for payment processing, error checks, fraud detection, and record keeping. We do not ask for extra fields unless they are needed for verification, dispute handling, or another lawful purpose. Cookies help us keep sessions active,
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remember settings, and spot unusual logins. Where access or eligibility is discussed, it depends on local law and is available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REQUEST ROUTES

Where to Send Privacy Requests

Privacy requests are handled separately from ordinary account messages. If you want a copy, a correction, or a deletion request, send it through the same support paths and include the account contact…

Email inbox Write to our privacy inbox if you want a copy of your stored data, a correction, or a question about how a record was used. We check these requests against account details before we reply.

In-account form Use the in-account form for a deletion request, a consent change where local law allows it, or an update to contact details. We keep the thread tied to your account so the right record is handled.

Live chat Start live chat when you want a faster route. Add 'privacy policy' at the start of the message and we will route it to the right team, then send the next step by email.

RECORD CARE

How We Keep Your Record Safe

We keep the privacy policy practical by using narrow data access, short storage paths, and clear request handling.

Data scope

We collect only the fields needed to run the account: name, contact details, login logs, device signals, and transaction references. That lets us verify requests, settle disputes, and keep records aligned with local law.

Cookie control

Cookies and similar storage remember your session, language choice, and recent security checks. If you clear them, some settings reset and you may need to sign in again, but the policy still applies to stored records.

Account checks

When you ask for a copy or correction, we compare the request with the account profile and recent activity. That reduces the chance of the wrong record being changed and keeps the process tied to you.

Retention

We keep records only as long as needed for support, fraud checks, disputes, tax, and legal duties. After that period, data is removed, masked, or archived according to the storage schedule that applies.

Change requests

To change stored details, send the exact update and the account contact you used before. We may ask for extra proof before acting, and we will explain if a law requires us to keep a field.

Security paths

Access to personal data is limited to staff and partners who need it for the account or a legal request. We track access logs, use protected channels for transfer, and ask you to report any suspected compromise quickly.

Privacy Questions You May Ask

These questions cover the main ways we handle your record, including what we collect, how cookies behave, and how you can ask for access, correction, or deletion. If a request depends on local law, we say so before we act. Use the same support paths listed here, and keep your account details ready so we can match the right record quickly.

It covers the personal data we collect when you open an account, contact support, or send payment details for a transaction. It also covers cookies, device signals, and the way we store records under local law.

Yes. Send a request through support with the email or phone linked to your account. We verify ownership before sharing a copy, and we may keep some fields when the law or dispute handling requires it.

Cookies help keep you signed in, remember settings, and spot unusual logins. You can clear them in your browser, but some pages may ask you to sign in again or may remember fewer choices.

Only staff, service partners, and payment or verification teams who need it to run the account or meet legal duties. We do not share more than needed, and contract terms limit how partners use it.

We keep records only for the time needed for support, fraud checks, disputes, tax, and other legal duties. After that, we remove, mask, or archive them in line with the retention schedule.

Send the exact change you want and the account details tied to it. We may ask for proof before we act, and we will tell you if a law requires us to keep some data.

fairwin Privacy Policy for India

Where to Send Privacy Requests

How We Keep Your Record Safe

Data scope

Cookie control

Account checks

Retention

Change requests

Security paths

Privacy Questions You May Ask

01 What does this policy cover?

02 Can I ask for a copy of my data?

03 How do cookies affect my account?

04 Who can see my personal data?

05 How long do you keep records?

06 How do I request a correction or deletion?

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